UDside Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect the personal information of users of the U-Dside platform (“the Application”). By accessing or using the Application, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information:

– When you create an account or use certain features of the Application, we may collect personal information, such as your name, email address, phone number, and delivery address.

– We may also collect payment information, including credit card details, to process transactions (Vendors).

1.2 Usage Information:

– We collect information about how you use the Application, including your interactions with restaurants, deal requests, and preferences.

– This may include information about the device and browser you use, your IP address, and your location data (with your consent).

Use of Information

2.1 Providing and Improving the Application:

– We use the collected information to provide, maintain, and improve the functionality and user experience of the Application.

– This includes processing orders, facilitating payments, and optimizing restaurant recommendations.

2.2 Communication:

– We may use your contact information to send you transactional emails, updates, and administrative messages related to the Application.

– With your consent, we may also send you promotional or marketing communications.

2.3 Personalization:

– We may use the collected information to personalize your experience, such as tailoring restaurant recommendations and displaying relevant content.

2.4 Analytics and Aggregated Data:

– We may analyze the usage data to understand trends, user preferences, and optimize the Application.

– Aggregated and anonymized data may be used for statistical and research purposes.

Information Sharing

3.1 Service Providers:

– We may share your information with trusted third-party service providers who assist us in operating and maintaining the Application.

– These service providers are obligated to protect your information and only use it for the purposes specified by us.

3.2 Legal Requirements:

– We may disclose your information if required by law, legal process, or regulatory authorities.

3.3 Business Transfers:

– In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

4.1 We implement reasonable up-to date security measures to protect your personal information from unauthorized access, disclosure, or alteration.

– However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

5.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

– We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, or enforce our rights.

Your Rights

6.1 You have the right to access, update, correct, or delete your personal information.

– You can manage your account settings and preferences within the Application or by contacting us directly.

Children’s Privacy

7.1 The Application is not intended for use by individuals under the age of 18.

– We do not knowingly collect personal information from individuals in this age group.

Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time.

– We will notify you of any material changes through the Application or by other means.

– Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at Solutions@UdSide.lk

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